Testimonials and Words of Thanks

We promise you the highest quality service and level of care, and, because we understand how attending your loved one’s funeral can make you feel, we always strive to be as sensitive as possible towards you and your family. We also realise you are placing an enormous amount of trust in us.  That is why we have chosen to add some of the lovely comments, words of thanks and recommendations we have received so that you may find reassurance.

“You certainly go the extra mile and genuinely cared about us and dad.”

Sarah and Rachael let me help. I helped to do mum’s hair”

Nothing was ever too much trouble for you. You took everything out of our hands and dealt with it promptly and efficiently. Seeing how Mum was being cared for, helped me cope with my pain, as I left her each day with you in the beautiful surroundings which you referred to as “mums room”. Your kindness will never be forgotten and I would recommend you to anyone.”

Daniel’s reading at the interment of mum’s ashes came from his heart. It’s as though he had wrote it especially for her.”

We felt the words in our thank you card truly recognised the excellent service that your professional and caring family company gave to us at a very emotional time. There was nothing more we could have asked for.”

You did exactly what we wanted and supported us when we didn’t want a minister. You helped us to do things when others wouldn’t.”

“Every detail was first class. Your service was simply beautiful.”

“Thank you so much Sarah for your dedication, dignity and professionalism in organising the funeral and cremation for my father. Thank you for your compassion, understanding, time to listen and for helping me make appropiate choices for the service”.

“We would like to thank you for all your kindness and help over the loss of our beloved father. We would not hesitate in recommending you to anyone who would need your services.”

“We chose you because you were local and gave the best first impression of several other directors”

“I felt the empathy, care and respect were there as soon as I came to make the arrangements”

“The whole process was well planed and delivered in a sympathetic and professional manner”

“You were truly wonderful to my sister and I. It was a very sad time and you made it feel not so bad.  Thank you so much”

“I couldn’t have wished for a better team of people to help me through what has been and is one of the worst times of my life.  I don’t think I would have coped as well as I have done without your support”

“I can’t thank you all enough for all the wonderful care and attention you gave to my husband on the saddest of ocassions. Bless you all, including the Rev Steve”

“Just wanted to say thank you. You have all been absolutely outstanding, very professional yet so sympathetic. You have made a world of difference at a very sad time”

“Thanks so much for your guidance on a very difficult period in our lifes and for making sure his day was special and respectful to him and our family”

” I cannot fault your service. We are only a small family and (your) services were wonderful”

“I was very happy with all of the service provided. Thank you to all of the staff for all their kindness and hard work”

“We are all extremely happy with the way dad’s funeral went. It was an utterly appropriate way to mark the end of his life. And its hard to imagine how it would have worked out without Sarah’s and Danny’s help. Your enthusiasm and flexibility in accommodating our plans was really appreciated. I personally was particularly glad of Danny and Acer’s support on the day, where I thought Danny did a superb job of keeping us organised in a completely unobtrusive manner.”

Due to respect for and the confidentiality of our clients we have kept these statements anonymous.

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